Here are some of the most common Spice Enthusiast FAQ's. If you don't find your answer here in our frequently asked questions section, feel free to contact us for more information.
What are your wholesale prices?
All of the spices, seasonings, blends and ingredients on our website are already discounted to wholesale, bulk pricing.
The greater the quantity in your order, the larger the discount. However, even at 1/4 pound you are receiving wholesale pricing. We can meet the needs of the home cook or the small restaurant owner with our variety of bulk packaging options.
Are your products non-GMO?
Many of our products are non-GMO but some are not. Each product is specifically labeled on our website with all qualities.
Are your products Gluten Free?
Spice Enthusiast products described as gluten free on this website are inherently gluten free. However, no added measures are taken, and no additional testing is performed to ensure gluten levels are below 20ppm. Please note that packaged products will not be labeled as gluten free.
Do you ship outside the US?
Spice Enthusiast only ships to addresses within the United States including Hawaii, Alaska and the US Virgin Islands. We are unable to make exceptions to ship overseas.
How do you calculate your shipping prices?
Spice Enthusiast offers FREE First-Class or Priority Shipping on all orders. No minimums. In route to you within 24 hours!
When should I expect to receive my order?
Our website is open 24/7 so that you may order when it is most convenient for you. Please keep in mind that your orders will always be processed during our normal business hours (Monday - Friday, 7:00 AM to 7:00 PM CST). All orders will be processed within 1 business day. Please allow 3-5 days for delivery. Please allow extra shipping time for orders that are placed over the weekend or on holidays because they are processed the following business day.
What type of packaging do you offer?
All orders at Spice Enthusiast are delivered to your door in a heat-sealed resealable Kraft bag for optimal freshness and shelf-life. Please store your ingredients in a cool, dry place.
What is your return policy?
Spice Enthusiast is unable to accept returns or exchanges on food products because they are perishable items. Our products are packaged fresh at the time of your order in premium Kraft packaging. For this reason, returns can't be placed back into inventory.
All of our spices, herbs, blends and ingredients are of the highest quality and we stand by our products. If you have an issue with a product please contact us within 20 days of your order and we will provide a replacement.
If you received the wrong product or a shipment was damaged, please contact us within 24 hours of delivery and we will provide a replacement. We will request images of damaged product.
What about safety and third party certifications?
Our professional quality assurance staff spends countless hours ensuring that only the highest quality products are brought into Spice Enthusiast. We visually inspect products arriving at our facility and we enforce a strict specification program to assure that quality remains the same, time after time, ensuring Good Manufacturing Practices (GMP).