Frequently Asked Questions

How much is shipping?

All United States orders ship for free. Regardless of what you order, shipping is FREE. It's as simple as that! Exceptions for Alaska, Hawaii and US Territories.

Do you offer free shipping?

Yes. All United States orders ship for free. Regardless of what you order, shipping is FREE. It's as simple as that! Exceptions for Alaska, Hawaii and US Territories.

How will I know when my package ships?

Once your order ships, an automated e-mail notification will be sent to the e-mail address provided. Additionally, you may log into your Spice Enthusiast account to retrieve your tracking number.

Spice Enthusiast cannot be held liable for confirmed deliveries that are not received. If your order has been confirmed as delivered via the tracking system provided, we recommend that you first call your local post office to inquire further.

How do you package your spices?

Each ingredient is packaged in a crystal clear, durable, and lightweight PET plastic jar with a pressure-sensitive liner to seal in freshness, and has an easy-to-use flip top shaker cap.

Is my online order secure?

Yes. All purchases are secured by Shopify Plus and/or our subscription provider. At no time is your credit card number stored on our system or accessible by staff. In compliance with bank requirements, the last 5 digits of your credit card number are stored to help you identify your payment method, but this information is insufficient for making a purchase.

What is your Return Policy?

At Spice Enthusiast, we take great pride in the quality of our products. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage within 30 days of receiving your order. We will arrange for a prompt replacement or a refund of the purchase price. Please use our contact form or email sales@spiceenthusiast.com to initiate a replacement or refund.

  • Exceptions: Unfortunately, we are not able to accept returns on opened packages unless there was a demonstrable packaging error on our part.

We strongly encourage you to inspect these products carefully prior to opening, or order our products in smaller sizes before ordering larger/bulk quantities.

What is your Privacy Policy?

Spice Enthusiast does not sell, rent, or share any of your personal information to any third party. Your information is used for the sole purpose of completing your purchase or for contacting you regarding your purchase. Click here to read our full Privacy Policy.

Can I buy spices for corporate gifts or favors?

Yes. Spices are a wonderful gift for corporate events, real estate clients, weddings, and other occasions. Contact us for more details on bulk orders. We also offer discounts for large custom orders as well as DIY options if you'd like to use your own containers and labels.